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Delivery & Shipping Policy

Last Updated: 11 February 2026

At iTechArena, we are committed to delivering your orders quickly, safely, and reliably. This Delivery Policy explains how orders are processed, shipped, and delivered when you shop on www.iTechArena.com.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days
  • Processing excludes Sundays and public holidays
  • Orders placed during sales or high-demand periods may take longer to process

Once your order is processed, it is handed over to the courier or prepared for delivery/pickup.

2. Delivery Options

Depending on product availability and serviceable location, we may offer:

  • 30 Minutes Express Delivery (Selected locations only)
  • Next Day Delivery (Selected cities only)
  • Standard Delivery (3–7 Business Days)
  • Store Pickup Option (Where applicable)

Delivery availability is shown at checkout based on your PIN code.

3. Shipping Charges

Shipping charges are calculated based on:

  • Product weight
  • Order value
  • Delivery location
  • Delivery speed selected

Exact shipping charges are shown during checkout before payment.

4. Shipping Methods

We work with trusted courier and logistics partners to deliver your orders safely. Shipping methods may include Standard Shipping, Expedited Shipping, and Express / Priority Shipping. Availability depends on location and product category.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email/SMS, tracking number, and courier partner details. You can track your order using the tracking link provided.

6. Delivery Address Responsibility

Customers must ensure the shipping address is complete and accurate and the contact number is correct and reachable. iTechArena is not responsible for delivery delays or losses due to incorrect address details.

7. Delivery Confirmation & Security

For security reasons, some orders may require OTP or Signature on Delivery. If you are unavailable, the courier may attempt re-delivery or provide pickup instructions.

8. Delivery Delays

While we aim for timely delivery, delays may occur due to weather conditions, natural disasters, transport disruptions, government restrictions, or high seasonal demand. We appreciate your patience in such cases.

9. Order Changes

Once an order is placed, address or shipping method changes may not be possible. Please contact customer support immediately if modification is required.

10. International Shipping

We may offer international shipping to selected countries. Customs clearance may be required, and import duties or taxes are paid by the customer. Delivery time varies by destination.

11. Failed Delivery Attempts

If delivery fails due to customer unavailability, incorrect address, or unreachable contact number, re-delivery or return shipping charges may apply.

12. Damaged Package During Delivery

If package appears damaged: do not accept delivery if visibly tampered, or record a video while opening the package. Contact us within 24–48 hours.

13. Returns

For returns, replacements, or exchanges, please refer to our Return Policy page.

14. Contact Customer Support

For delivery or shipping queries:

📞 Customer Care: +91 90232 52627
📧 Email: [email protected]
🌐 Website: www.iTechArena.com