Privacy Policy
Last Updated: 11 February 2026
At iTechArena.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, create an account, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. About Us
iTechArena is a technology retail business and a branch of M/s Harbans Singh & Sons (Est. 1953). We operate both physical retail showrooms and an online e-commerce platform serving customers across India.
Website: www.iTechArena.com
2. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Payment Details (processed securely via payment gateways)
Usage Data
We may automatically collect IP Address, Browser Type, Device Information, Pages Visited, Time Spent on Pages, Products Viewed, and Purchase History.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, remember user preferences, enable cart functionality, and provide personalized content and advertisements.
You can disable cookies via your browser settings, though some website features may not function properly.
3. How We Use Your Information
Order Processing
- Process and deliver orders
- Send order confirmations and updates
- Provide customer support
Personalization
- Recommend relevant products
- Improve your shopping experience
Analytics and Improvement
- Analyze customer behavior
- Improve website performance and product offerings
Marketing (With Consent)
- Send promotional offers
- Notify about product launches
- Inform about sales and events
You can opt out of marketing emails anytime using the unsubscribe link.
4. Information Sharing and Disclosure
Service Providers
We may share data with trusted third parties such as Payment Gateway Providers, Logistics & Delivery Partners, Marketing & Analytics Providers, and IT & Hosting Providers. These partners are obligated to protect your data.
Legal Requirements
We may disclose information if required by law or government authority, to protect company rights, or to prevent fraud or illegal activities.
Business Transfers
In case of merger, acquisition, or asset sale, customer information may be transferred to the new entity.
5. Data Security
We implement reasonable security measures including secure server hosting, encrypted payment processing, restricted data access, and regular monitoring. However, no internet transmission is 100% secure.
6. Your Rights and Choices
You can review and update your account information by logging in. You can opt out of promotional emails anytime. You can manage cookie settings via your browser.
7. Data Retention
We retain personal data only as long as necessary for order fulfillment, legal and tax compliance, customer support, and fraud prevention.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date. Continued use of our website means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or data practices, contact us:
📧 Email: [email protected]
🌐 Website: www.iTechArena.com